A task or project.
You know what needs doing. Tell me the outcome you're after, and I'll assess the scope, estimate the time and prepare a proposal for the work.
Examples: onboarding pack · SOP update · filing system · spreadsheet trackerSERVICES · AUCKLAND, NEW ZEALAND · REMOTE SUPPORTBusiness support services,
Business support services,
clearly explained.
Based in Auckland and supporting New Zealand businesses remotely, Thryve offers practical help with business operations, administration, recruitment, allied health practice systems, and paper-to-digital transitions. Whether it’s one task, a long-term systems improvement or help finding the right growth opportunity, we agree on practical outcomes, scope and deliverables before work begins.
Get Started Not sure what you need? That's okay too.
TRANSPARENT FEES
Clear fees.
Clear fees.
No surprises.
Get the support you need for a defined project, without automatically hiring additional full-time staff.
NZ$70/hourStandard hourly rate
1-hour minimum per project—not per workday.
50% deposit after the proposal is signed and before paid work begins.
Agreed estimate and spending cap. Any extra work requires your approval first.
TWO WAYS TO WORK TOGETHER
Start wherever you are.
You don't need an audit to ask for a specific job, and you don't need to commit to implementation just to understand what's not working.
Clarity → Momentum.
We start with a focused assessment of one business area and a practical action plan. If you'd like, we can then put those improvements into place and review the results.
Clarity = assess and plan · Momentum = implement and reviewA SIMPLE WAY TO BEGIN
Here's what to expect.
Whether you have a one-off task or want to improve a whole business area, the first step is simply telling me what you need.
- 01
Share your starting point.
Complete the short Get Started questionnaire so I can understand your business, priorities and timeframe.
- 02
I'll review it personally.
I’ll check whether the work fits my services and get in touch if I need any more details.
- 03
Agree on the scope.
You’ll receive a written proposal outlining what’s included, estimated hours and a spending cap.
- 04
Make it work long-term.
Once approved, I'll carry out the work and hand over practical systems or documentation you can keep using.
SERVICE AREA 01
Business Operations & Systems
Make the everyday running of your business smoother, clearer and less dependent on one person remembering everything.
Ask about this area →What I can help with
Operational health checks
Review a particular area—such as administration, communication, handovers or internal processes—and identify friction points and opportunities.
Workflows & process improvement
Map how work currently gets done, remove unnecessary steps and build an easier, repeatable process.
Policies, SOPs & internal guides
Write or refresh everyday operating procedures, checklists, manuals and staff instructions for your review and approval.
Systems & tracking tools
Set up practical shared folders, task trackers, Google Sheets registers, reporting templates and simple workflows.
Project coordination
Turn an approved project into milestones, task lists, updates and a manageable handover.
What you'll receive
A current-state review, a prioritised improvement plan, working process documentation, a configured tracker or a project handover—depending on the agreed job.
Scope note: Advice on regulated legal or technical requirements is referred for specialist review when needed.
SERVICE AREA 02
Administration & Documentation
The important work that needs to get done, but doesn't necessarily justify an additional full-time employee.
Ask about this area →What I can help with
One-off admin projects
Tidy an administrative backlog, update records, organise documents or complete a clearly defined administrative task.
Business documents & templates
Create forms, correspondence templates, checklists, internal packs, information sheets and professional documents.
Digital file organisation
Restructure folders, introduce naming conventions, organise shared drives and make existing records easier to locate.
Supplier & stakeholder coordination
Gather information, compare options, track requests and follow up on tasks within your agreed authority.
Repeatable admin routines
Build handover steps, tracking logs, email templates and simple systems that reduce repetitive work.
What you'll receive
The completed task, organised records, editable templates, a document system or a documented administrative process.
Scope note: This is project-based support, not a guaranteed daily receptionist, urgent-response or 24/7 inbox service.
SERVICE AREA 03
Recruitment & People Support
Practical help with the processes surrounding hiring, onboarding and giving teams the information they need.
Ask about this area →What I can help with
Recruitment setup
Prepare role descriptions, job advertisements, recruitment steps, application tracking and interview question frameworks.
Candidate & interview coordination
Organise interview schedules, application records, communication templates and candidate shortlisting administration.
Onboarding systems
Create induction schedules, new-starter checklists, welcome packs and records of essential setup tasks.
Training & role guides
Turn practical job knowledge into staff manuals, role-specific SOPs, checklists and handover instructions.
People administration
Help structure routine records, review schedules and team-process trackers without acting as an employment-law adviser.
What you'll receive
A recruitment pack, candidate tracker, onboarding toolkit, training guide or people-process checklist.
Scope note: The employer remains responsible for hiring decisions, lawful employment practices and employment agreements. Legal or complex HR matters need qualified advice.
SERVICE AREA 04
Allied Health, Health & Safety & ACC
Specialist operational support informed by real experience managing an allied-health practice.
Ask about this area →What I can help with
Practice operations review
Look at administrative workflows, front-desk processes, bookings, staff responsibilities and information handovers.
Workplace health & safety systems
Review and organise hazard registers, incident reporting processes, emergency documentation, induction records and review schedules.
ACC contractual obligations
Help map the practice's applicable ACC contract obligations to responsibilities, evidence, deadlines and working procedures.
Audit readiness & documentation
Identify missing operational records, assemble an evidence register and help prepare materials for review by authorised parties.
Policies & procedures
Create or update administrative practice procedures, training manuals, checklists and version-controlled documentation.
Practice supply & reporting processes
Improve routine stock ordering, supplier coordination, recordkeeping and financial administration workflows where appropriate.
What you'll receive
An operational gap review, H&S documentation register, ACC obligations tracker, policy manual, evidence-readiness checklist or implementation plan.
Scope note: Operational and documentation support—not a formal compliance audit, clinical assessment, legal opinion, ACC approval guarantee or certification. Practice leaders and relevant qualified advisers retain final responsibilities.
SERVICE AREA 05
Paper-to-Digital Transition
Move away from paper-heavy systems at a manageable pace, without losing sight of how your team actually works.
Ask about this area →What I can help with
Paperwork & records assessment
Identify paper forms, filing processes, duplicate steps and the information that needs secure digital handling.
Transition plan
Work out what to digitise first, what can be simplified and how to move across without interrupting business operations.
Digital forms & filing
Develop suitable electronic forms, file structures, naming rules, document registers and workflow checklists.
Scanning & migration coordination
Plan or assist with appropriately scoped scanning, importing, indexing and accuracy checks; large-volume migration can be scoped and priced separately.
Team handover & review
Provide staff guidance, test a small pilot, resolve issues and check that the new process is being used correctly.
What you'll receive
A staged transition roadmap, digital forms, organised shared records, migration checklist, process guides and a handover plan.
Scope note: Sensitive information, patient records, retention rules, access rights, backups and disposal require an agreed secure process and appropriate authorisations; specialist IT migrations may need other providers.
SERVICE AREA 06
Website & Digital Business Support
Keep your digital tools useful, clear and organised—without unnecessary complexity.
Ask about this area →What I can help with
Website content & usability review
Check how clear your messaging, navigation, mobile layout and enquiry journey are; provide practical improvement recommendations.
WordPress content support
Update text, images, pages and simple layouts within the capabilities of your existing platform and agreed access.
Google Workspace tools
Build useful Sheets trackers, simple Forms and carefully scoped Apps Script-based administrative automations.
Digital profile housekeeping
Review consistency of basic business information across profiles and organise templates or account administration.
Software options & setup
Research suitable tools, compare practical trade-offs and assist with straightforward setup and staff handover.
What you'll receive
A website improvement checklist, completed content update, working tracker/form, documented automation or clear tool comparison.
Scope note: Complex development, specialist cybersecurity testing, guaranteed SEO rankings and ongoing technical support are not standard inclusions; technical feasibility is checked before quoting.
SERVICE AREA 07
Startups, Projects & Service Businesses
Build the foundations and explore the right opportunities, contacts and specialist support for a new or growing business.
Ask about this area →What I can help with
Startup readiness check
Review the practical basics—recordkeeping, processes, staff administration, tools, supplier arrangements and client intake.
Business setup systems
Create document templates, trackers, simple workflows, digital filing structures and consistent administrative routines.
Launch coordination
Turn launch activities into a manageable plan with milestones, owners, deadlines and follow-ups.
Research & supplier comparison
Collect information, assess options against your needs and prepare an organised decision summary.
Hospitality & customer-service processes
Consider customer-facing workflows, team handovers, booking administration and training documents for suitable service businesses.
Local networking & event scouting
Research relevant Auckland or industry business meetups, workshops, expos and networking opportunities. Where suitable, help organise attendance, track contacts and follow-up actions.
Marketing effectiveness check
Review the basics of your current marketing setup: your website enquiry journey, available campaign reporting, what is being measured, and whether you know which activities bring useful leads. Summarise gaps and questions for your marketing provider.
Google Ads & specialist-provider coordination
Help identify who currently manages advertising, clarify deliverables and reporting, research alternative providers, and coordinate a handover or briefing if needed. Campaign strategy and ad-account management remain with a qualified specialist.
Business coaching & professional referrals
Discuss the type of external expertise that might help—such as a business coach, accountant, marketer, HR adviser or IT specialist—research appropriate options and help prepare a useful briefing and shortlist.
What you'll receive
A startup operations checklist, practical setup toolkit, launch task plan, event or networking shortlist, marketing question list, provider comparison or service-process guide.
Scope note: I offer research and coordination, not guaranteed referrals, advertising performance, business coaching, SEO results, or regulated professional advice. Business registration, tax, legal structuring, food safety certification and other regulated requirements should be confirmed with suitably qualified providers.
BUILT FOR THE LONG TERM
Good support should make you less dependent on support.
Thryve is here to help you build practical workflows, documentation and systems that your team can confidently use after our project wraps up. For many small businesses, scoped, multi-skilled support may be more practical than committing to several permanent hires before those roles are needed.
That does not mean replacing essential in-house staff or qualified experts. It means making careful choices about which tasks need permanent coverage, which can be improved once, and which need the right specialist for a limited project.
COMMON QUESTIONS
Good to know.
Here’s how business support works at Thryve, before you commit to a project.
Can I hire Thryve for just one task?
Yes. You can request a standalone administrative job, a document update, a workflow setup or another specific project. A business audit is not required for straightforward tasks. I’ll review the scope and provide an estimate before starting.
Do you work with businesses outside Auckland?
Yes. Thryve is based in Auckland, New Zealand, and provides remote business administration and operations support. The suitability of a project depends on the work involved, available access and how securely information can be shared.
What happens in a business operations assessment?
We agree on one business area to review. I’ll ask what’s already in place, look at the relevant administrative workflows and documents, identify practical gaps, and deliver findings with recommended next steps. Implementation is optional and scoped and priced separately.
Can you help an allied health practice with ACC and health and safety documents?
I can assist with operational processes, documentation, evidence registers, ACC contract-obligations tracking, and workplace health and safety systems within an agreed scope. This is not clinical, legal, or certified compliance advice, and the practice retains final responsibility for its obligations.
Can you help us replace paper forms with digital processes?
Yes. Paper-to-digital transition support can include reviewing existing paper processes, planning a staged move, organising digital forms and records, coordinating scanning or data migration, and helping staff use new workflows. Sensitive records need an approved secure process.
How much does support cost?
The standard hourly rate is NZ$70, with a one-hour minimum per standalone project (not per day). Before paid work begins, I’ll confirm your scope, estimated hours and spending cap. A signed proposal and 50% deposit are required. There’s no charge to send an enquiry.
GOOD TO KNOW
Clear scope. No guesswork.
I’ll let you know what I can take on, what information is needed, and when a qualified specialist should review or complete a particular aspect. The goal is useful support with sensible boundaries—not promises outside my expertise.
What I do
Operational reviews, documentation, coordination, admin systems, clearly defined improvement work and implementation support.
What I don't replace
Your accountant, lawyer, clinical adviser, accredited auditor, cybersecurity provider or your legal responsibility as an employer or business owner.
How enquiries work
Tell me what you need through Get Started. I'll review the details, ask any useful questions and provide a tailored proposal if the job is a good fit. No obligation when enquiring.
Ready to get growing?
Get started to find out how I can help your business. Answer a few quick questions about where you're at and what you need; I'll personally review your enquiry and help identify a practical next step.
No obligation to enquire · No automatic booking · Tailored proposals